Hermès re-opens its Store at Pavilion, Kuala Lumpur

[Luxury Fashion]

MHB’s Stephanie Lim and I headed over to the Hermès boutique in Pavilion Kuala Lumpur for its reopening on 14th December 2017. The newly renovated store has a total retail space of 254 square meters, and the new spacious layout works to present the richness of the Parisian house’s 16 metiers, and for the first time an area dedicated to the home universe. Under the artistic direction of Denis Montel, RDAI, the Parisian architectural agency, was responsible for the creation and opening of the space, as for all Hermès stores worldwide.

Walking in, you’ll be welcomed by lots of natural light thanks to the glass back façade, which works to adds a cheery and warm ambience to the store. The lacquered metal square claustra, acts as a filter and extends from floor to ceiling, creating shadowing effects throughout the space breaking up and punctuating different sections.

Through the main entrance, one encounters the house’s signature ex-libris set on a ‘Faubourg’ pattern stoneware mosaic floor contrasting with the deep brown teak floor evoking traditional Malaysian flooring. The discovery of Hermès craftsmanship and its exceptional know-how begins with a large space dedicated to women’s silk and on the right jewellery accessories and perfume.

The men’s ready to wear, masculine silk and home collections are also on the same floor. Take the stairs at the back up to the second floor (or enter through the store’s second entrance on the top floor) and you’ll visit the leather, jewellery and watch departments, which also houses the equestrian collection, women’s ready to wear and a comfortable private VIP space at the back.

The constant requirement for the finest quality has always been Hermès’ priority. Since its establishment in 1837, six generations of enterprising and passionate artisans have contributed to spreading its values: a savoir-faire built on the application of highly precise and skilled crafts to the finest materials, the love for beautiful objects created to last over time and the spirit of constant innovation. A family owned company, Hermès is managed by Chief Executive Officer, Axel Dumas, and its artistic direction is led by Pierre-Alexis Dumas, both sixth generation family members.

One interesting fact that was shared with us was that each and every store manager also acts as the “buyer” for the store, and thus is responsible for which products are available. This is to create a personalised service to cater to the store’s customers and clientele which differs based on geographical location. The newly renovated store also comes with some nifty features such as the hidden retractable handbag holder which is built into the display tables.